Frequently Asked Questions

F.A.Q.

Our Commitment to Quality.

How can I get sample?

Sample is for free and delivered by courier. Sample freight charges paid by customer.

Can you print my picture or logo on the products?

Yes, we can print your picture or logo on and you can offer the picture in any format made by Photoshop Adobe Illustrator or Coredraw.

Minimun quantity?

1x20fcl.

How do I order?

1. You can order in our website. https://www.china-petfood.com/
-a. Choose your interested goods, write down the model number;
-b. Click on “contact us”, fill in the customer info and submit;
-c. We will sign ‘Order Confirmation' and send you and scanned copy by email.
2. When special design needed, please email us of your target-price and order information without hesitation.

What are the main nutritional components in pet food?

The main nutritional components in pet food include proteins, fats, carbohydrates, vitamins, and minerals. Proteins are essential for muscle and tissue growth and repair, fats provide energy and support skin health, carbohydrates provide energy, and vitamins and minerals support the immune system, bone health, and overall metabolic functions.

How do I read the ingredient list on pet food?

The ingredient list is arranged by weight from most to least. High-quality pet foods should have high-quality meat or meat meal listed as the first few ingredients and avoid excessive fillers (such as corn, wheat, and soy). Additionally, choose foods with natural preservatives and additives instead of artificial colors or chemical preservatives.

What is the difference between "natural" and "organic" labels on pet food?

"Natural" means the ingredients are minimally processed and free from synthetic substances, but it does not mean the food is free from preservatives or artificial additives. "Organic" is a more stringent label indicating the ingredients are produced without synthetic pesticides, fertilizers, hormones, or antibiotics and are certified by organic certification bodies.

Do pets need vitamin and mineral supplements?

Most high-quality pet foods already contain the necessary vitamins and minerals. Unless your pet has specific health needs or your veterinarian advises supplementation, additional vitamins and minerals are usually unnecessary. If supplements are needed, choose appropriate ones and follow veterinary advice.

How often should I feed my pet?

The feeding frequency depends on your pet’s age, size, and activity level. Puppies and kittens typically require three to four meals a day, while adult pets usually do well with two meals a day. Senior pets might need more frequent, smaller meals. Always follow your veterinarian’s recommendations and the feeding guidelines on the pet food packaging.

What should I do if my pet has a food sensitivity or allergy?

If you suspect your pet has a food sensitivity or allergy, consult your veterinarian. They might recommend an elimination diet to identify the offending ingredient. Once identified, choose a hypoallergenic or limited ingredient diet that avoids the allergen.

Payment Term?

TT or LC at sight.

Price term?

FOB ,CIF,C&F.

Address?

Office Address: ShunJing Trade Center,No.855, Industrial Avenue South,Guangzhou,China.
Factory Address: Xujialou Industrial Park, Mount Taishan District, Tai'an City, Shandong Province.

What is the difference between bagged and bulk dog food?

1. Bulk dog food is poor sealing and not sanitary enough, professional bulk container and special care will be needed.
2. Shelf life of bulk dog food is not guaranteed. Most of them are subpackaged from huge container which makes it impossible to define the shelf life. it is suggested that you buy small amount each time to make sure that your pet takes fresh food everyday.
3. Advantages of Chinee pet food. Every bag of Chinee pet food is fully sealed with a clear ingredient introduction and date of manufacture.

How do I choose the right type of food for my pet?

Choosing pet food should be based on your pet’s age, weight, activity level, health status, and breed. Puppies and kittens require high-protein, high-energy diets to support growth, while senior pets may need low-calorie, easily digestible food to maintain health. Consulting with a veterinarian for personalized advice is the best approach.

What are common allergens in pet food?

Common allergens include beef, chicken, dairy, wheat, corn, and soy. If you suspect your pet is allergic to a certain ingredient, an elimination diet or veterinary allergy testing can help identify the specific allergen.

Can I feed my pet human food?

Certain human foods are safe for pets, such as cooked chicken, carrots, and apples. However, many human foods are harmful to pets, including chocolate, grapes, onions, garlic, and foods containing xylitol. Always consult with a veterinarian before giving any human food to your pet.

How should I store pet food to keep it fresh?

Pet food should be stored in a cool, dry place, away from direct sunlight. Dry food should be kept in a sealed container to prevent moisture and pest intrusion; unopened wet food can be stored at room temperature, but once opened, it should be refrigerated and used within the recommended time. Always follow the storage and expiration guidelines on the packaging to ensure freshness and safety.

Can I switch my pet’s food abruptly?

It’s better to transit to a new food gradually over 7 to 10 days to avoid digestive upset. Start by mixing a small amount of the new food with the exisiting food, gradually increasing the proportion of the new food while decreasing the old food until the transition is complete.

How can I ensure my pet maintains a healthy weight?

To maintain a healthy weight, feed your pet the appropriate portion sizes, provide regular exercise, and avoid feeding table scraps or excessive treats. Regularly monitor your pet’s weight and body condition and consult your veterinarian for weight management advice if needed.
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